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Support

 

Image depicts LVI's support service: Should any problems with a product arise, do not hesitate to directly contact your local reseller.

 

Welcome to LVI Low Vision International´s support. All our products are produced with high quality in focus, but owning any technology product can bring up a wide range of questions. Therefore you here find helpful information as user guides, leaflets, FAQ and you can also download software.

If you experience any further problems, please contact your local distributor and they will help you with service and support. Contact your local dealer >>
 

TeamViewer

Click the link below to download TeamViewer. TeamViewer is a software that allows our support technicians to access your computer. This will make it easier to solve your problem! Download Teamviewer >>
 

Hardware service

To get a quick handling of service issues that need to be sent to us, please download the RMA form and fill it in.

Download RMA form >>
(not valid for US)

After filling in this form, please send it to service@lvi.se.